Exam Guide 2026

IIBF BC Basic Exam

Your complete guide, from eligibility to certification.

50Questions

60 MinutesDuration

50%Passing score

Every MonthFrequency

Everything you need to know

This guide helps you understand the key steps, required documents and how to prepare for the Aadhaar Operator & Supervisor exam.

Conducting bodyIndian Institute of Banking & Finance (IIBF)

Exam nameIIBF BC/BF Basic Certification

Exam frequencyEvery Month

Application modeOnline

Check the latest official requirements before applying.

Aadhaar CardGovernment issued identity proof
PAN CardPermanent Account Number
Passport Size PhotographRecent colour photograph
SignatureOn white paper (scanned copy)
Email ID & Mobile NumberFor all communication
Education Certificate (10th/12th Marksheet)Marksheets from a recognised board

Training duration28 Hours (4 Days)

Training mediumEnglish | Hindi

Training fee₹1800 + GST

01
Check your eligibility
Review the basic requirements before applying.
02
Register for Online Training.
Complete your training and get the Training Certificate.
03
Register for an Exam.
After completing training register for main exam
04
After Exam you will get IIBF Certificate.
After exam you will receive certificate in your email within 30 days.

Exam ModeOnline CBT at Centre

Question formatMultiple Choice Questions (MCQ)

Exam Duration60 Minutes

Total Questions50

Total Marks50

Passing Marks25 Marks (50%)

Negative MarkingNo

Exam LanguageEnglish, Hindi and 9 others

01Chapter 1: Structure of Indian Banking and Types of Banks
02Chapter 2: Various Deposit Schemes and other Services
03Chapter 3: Account Opening, on-Boarding Process, KYC Mechanism and Operations
04Chapter 4: Grievance Redressal Mechanism in Banks and Banking Ombudsman Scheme.
05Chapter 5: Financial Inclusion and Banking for the Unbanked
06CHAPTER 6: BC/BF Model:A Vehicle for Financial Inclusion
07CHAPTER 7: Risk and Fraud Management
08CHAPTER 8: PMJDY, PMJJBY, PMSBY AND APY
09Chapter 9: Basic Technical Skills (handling Micro-ATMs, Biometric and other Devices, Basic Connectivity issues)
10Chapter 10: Digital Banking Products
11Chapter 11: Communication and Financial Counselling (Including Financial Literacy and Financial Education)
12Chapter 12: How to Deal with Different Types of Customers?